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This Help page is meant to give you answers to some the most frequently asked questions about listening to Lonely Radio. If you don't see your question answered here, email us. We'll do our best to get back to you with an answer.
Also Check
Lonely Radio Playlist
Check our playlist page to get a taste of the amazing variety and styles you'll hear on Lonely Radio.
Artist of the Month
Every month, we present to you one of the best artists from the entire Lonely Radio catalog
Austin's Artist of the Month
Every month, we also present to you one of the best artists from Austin
Online Store
Official LR T-Shirts, Caps, Postcards, Bags, Badges, etc. Come and get it now. Even the lonely can look cool.
VIP Sign-up
Help this Station.
By getting a Live365 Preferred Membership, you make your ears happy and help the broadcaster at the same time.
Lonely Radio
What do I need to listen to Lonely Radio?
Lonely Radio is a streaming internet radio station broadcast from the facilities of Live365.com. All you need is a broadband internet connection. There is no need to download any player software or to log into Live365. You can listen to Lonely Radio simply by clicking the "Live365" player link to the right, and a web browser-based player window will open. You may need to temporarily disable any pop-up blockers. Don't worry. We are completely commercial free, and we don't bombard your desktop with annoying ads of any kind.

The Live365 player is optimized to play Lonely Radio at maximum efficiency and with the best sound available. To accomplish this, the player uses the crystal-clear "mp3Pro" system. However, if you wish to use your own standard music player (such as iTunes, Windows Media, or RealPlayer), these options are also available to you by clicking on the appropriate link to the right. Note that depending on the plug-ins you have installed on your machine, these players may or may not take advantage of the mp3Pro enhanced stereo sound.

Live365 members can also access Lonely Radio from the Live365.com directory using the standard Live365 player software. In order to avoid annoying pop-up ads from Live365 when using this method, and to take advantage of mp3Pro sound, you should consider becoming a Live365 "VIP Member." There are several advantages to this membership. First, you'll be helping out Lonely Radio if you sign up for VIP using the link at the bottom right of this page. We will get a small one-time fee. Furthermore, you will be able to download a free version of Radio365, Live365's VIP player. This desktop player will automatically log you into Live without going to the website and will give you commercial-free mp3Pro access to all of Live365's 7000+ stations, including Lonely Radio. When you listen to Lonely Radio as a VIP member, Live365 shares some of their revenue with us. While these revenue sharing amounts are very small compared to our actual cost of bringing you Lonely Radio, every little bit helps.
Why can't I listen to your station, or, why does it keep dropping out?
Internet streaming technology is still in its infancy, and there still several things that can cause Lonely Radio to either fail to start or cause it to suddenly drop in mid-stream. Unfortunately, 95% of the time, the causes are outside our control here at Lonely Radio. The most common problem involves simple internet routing issues between where you are and Live365, which is located in Foster City, California, U.S.A. Even temporary interruptions in internet transmissions can affect a continuous audio stream, causing the signal to drop. On the listeners's end, it may appear that everything is normal, as most other internet services appear to be working. The reality is that these others internet services do not rely on a continuous signal as a streaming audio signal does. Therefore, a small drop may appear only as a little extra time in loading a web page. In internet radio, however, the same small disruption sounds as though the radio station has stopped transmitting. In most cases, you'll simply need to hit the play button again to return to the stream.

However, if the drops become more frequent, there can be several reasons. In recent months, Live365 has undergone some catostrophic equipment failures that have taken their entire system, or portions of their system, down. Lately, however, it appears that they have resolved their issues, and all streams are once again stable. However, after the failures, Live decided to take aggressive steps to prevent such failures in the future. They are scheduling regular system maintenance that may necessitate short outages of stations, usually very late on Saturday nights. If you are having trouble during this time, this may be the issue.

In any case, if you are having frequent trouble, please let us know via email. We'll see if we can help you diagnose the problem, or get Live365 to help us.
Can I listen to your station if I'm behind a firewall at work?
Unfortunately, some businesses do not allow employees to access internet radio streams at work, and disable such streams in their firewalls. This is considered a bandwidth issue. If you are behind a firewall, and you are having trouble connecting to Lonely Radio, you might nicely request that your network system administrator make an exception for you. Tell him/her that our bandwidth is relatively small, and it will make you much more happy in your work.
Can I listen if I don't have a broadband connection?
No. In order to provide a quality, good-sounding stream, we broadcast at 64 kps. Most modems are rated to 56 kps. Therefore, the Lonely Radio stream may start normally, but will quickly stop and constantly rebuffer if you continue to try and listen at any speed less than 64 kps.
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